How do I claim on my travel insurance?

If it’s not an emergency, you can make a claim in your Barclays app1. Once you’re logged in:

1. Go to ‘Products’, ‘Insurance’, ‘Travel and Breakdown Insurance’ and view your pack

2. Select ‘Make a claim’.

You can also do this online.

Claim by phone

Travel Pack

Emergency claims

Call 0800 158 2684
From abroad +44 1603 604976

We’re here 24 hours a day, 365 days a year.

Non-emergency claims

Call 0800 404 6856
From abroad +44 1603 604964

Opening times
Monday to Friday – 8am to 6pm
Saturday – 8am to 4pm

Travel Plus Pack

Emergency claims

Call 0800 404 6853
From abroad +44 1603 604961

We’re here 24 hours a day, 365 days a year.

Non-emergency claims

Call 0800 404 6856
From abroad +44 1603 604964

Opening times
Monday to Friday – 8am to 6pm
Saturday – 8am to 4pm